Terms of use
Effective October 10, 2026
The short version
- Coverwell gives information about deadlines and consumer rights, not legal advice.
- Your data stays on your iPhone, so keeping a backup or an export is up to you.
- Coverwell Pro is a one-time purchase through Apple. No subscription.
- Nothing here takes away the rights you have as a consumer.
These terms cover the Coverwell app for iPhone. The app is made by Slend Software FZE-LLC ("Slend"), called "the developer" below. By using Coverwell you agree to these terms.
Your licence
Coverwell is licensed to you under Apple's Licensed Application End User License Agreement (the "Standard EULA"). These terms add to it. If anything here conflicts with the Standard EULA, the Standard EULA applies.
Information, not legal advice
Coverwell works out return windows, warranties, legal guarantees and withdrawal or cancellation periods from what you enter and from a table of rules for each country. It also drafts claim letters. All of this is general information, not legal advice, and not a promise that a shop, manufacturer or insurer will accept a claim.
- Rules differ by country and change over time, and the app can't know every detail of your purchase. Check the dates against your receipt and the shop's and manufacturer's own terms, which can give you more than the law.
- Rules that haven't been checked by a lawyer are marked in the app. If a claim matters to you, get advice from a consumer organisation or a lawyer.
- Receipt reading is automatic and can be wrong. The app marks values it read from a receipt so you can check them before you confirm an item.
- You send claim letters in your own name. Read and edit a letter before you send it; you decide what it says and who receives it.
Your data
Everything you add is stored only on your iPhone (see the privacy policy). The developer can't see, recover or restore it. If you delete the app or lose your device without a backup, your data is gone. Use your iPhone's backups, or Settings › Your data › Export everything in the app, to keep a copy.
Reminders are delivered by iOS. They can be delayed or missed, for example when notifications are turned off, so don't rely on a reminder alone for a deadline that matters.
Coverwell Pro
Coverwell is free for up to 10 items and 1 claim kit, with all reminders and the full export. Coverwell Pro is a one-time in-app purchase that unlocks unlimited items, unlimited claim kits and the inventory report. It is not a subscription and doesn't renew.
- Apple handles the payment, the price shown in your country and any taxes.
- Pro is tied to your Apple Account. Use Restore purchase in the app on a new device. Family Sharing is supported.
- Refunds are handled by Apple under its own policies; request one at reportaproblem.apple.com.
- Export is never locked: you can always take your data out, with or without Pro.
Using Coverwell fairly
Use Coverwell for your own purchases and lawful claims. Don't use it to make claims you know are false, or to create documents meant to mislead a shop, manufacturer or insurer.
Changes to the app
The developer may update Coverwell, change or remove features, or stop offering it. Features you bought with Pro will keep working in the version of the app you have installed.
Liability
The app is provided as described in the Standard EULA. As far as the law allows, the developer isn't liable for a missed deadline, a rejected claim, or a loss that comes from relying on the app's information.
Nothing in these terms limits rights you have under the consumer law of the country where you live, or the developer's liability where the law doesn't allow it to be limited.
Changes to these terms
If these terms change, the new version will be posted on this page with a new effective date. Significant changes will be noted in the app's release notes.
Contact
Questions about these terms: support@coverwell.app